The Company recognises the importance of protecting the client's personal and financial information.
All the information that the Company obtains about the client assists the Company in servicing the client and the client's account. The Company knows that the client may be concerned about what the Company does with this information.
The Company has outlined the Company's privacy practices for the client as follows:
The Company operates in full compliance with the General Data Protection Regulation (GDPR) and other applicable Data Protection laws. These regulatory measures place obligations on users of personal data like the Company. They also lay down the principles for fair and lawful processing of all the information that the Company acquires.
It is the Company's commitment to safeguard the client's privacy online at all times. The Company only uses the client's personal information to help the Company service the client's account, to improve the Company's services to the client, and to provide the client with products that the client has requested. The Company does not sell the client's personal information to third parties, but the Company may provide it to payment providers to facilitate transactions on the client's account.
The client's personal information is used primarily as a way of validating the client as the legitimate account owner and proper recipient of withdrawal payments. The Company also uses this information to process the client's trades. The Company collects from the client all personal and financial data directly relating to the client when the client fills in the Company's account opening form. In all instances, the client has either a legal or a contractual obligation to provide the Company with the information. If such information is not provided, the Company will be unable to provide the client with its services.
The Company reserves the right to request further information from the client whenever deemed appropriate under the circumstances. For example, the Company may ask the client to send the Company additional acceptable documents to confirm the authenticity of the client's account details or of any withdrawal request.
The client agrees that when using the Live Chat feature on the Company website and applications, all personal information that the client enters in the chat channel, including but not limited to the client's first name and email address, is processed by the Company and stored in the Company's databases.
The Company holds all the personal data that the Company collects from the client with due diligence and only processes them for purposes as required or allowed by law. This includes the process of obtaining and sharing of certain information with third parties for credit or identity checks to comply with legal and regulatory obligations. In certain cases, the Company may process the client's data to fulfill the Company's contractual obligations with the client.
The Company also collects basic tax residence information for the purposes of CRS/FATCA compliance. The tax information that the client provides may only be disclosed to the authorities who are legally charged with collecting this information for CRS/FATCA reporting, and Binary.com will only do so to the extent that it is legally obliged to collect it from the clients and disclose it to the authorities. The Company does not use, disclose, or process this information in any other way at any time.
The client may update the client's personal information at any time by logging in to the "Settings" section of the client's account. It is the client's responsibility to ensure that Binary.com is promptly and continually informed of any change in the client's personal information. The client should note that if the client provides the Company with inaccurate information, or if the client fails to notify the Company of any changes to the information previously supplied by the client, this may adversely affect the quality of the services that the Company can provide.
The Company collects and assesses the client's data to profile the client in relation to the Company's products. The Company does this manually with the assistance of automated processing. By categorisation, the Company will be able to provide the most appropriate products and services to the client.
Cookies are small text files stored on computer drives and are widely used in order to make websites work and to improve the user experience. All recent versions of browsers give the client a level of control over cookies. The client can delete all cookies that are already on the client's computer, and the browser can be set to prevent them from being placed. However, if the client chooses not to receive the Company's cookies, the full usability of the Company's website may be adversely affected.
The client should note that the Company's website generates log files that record the IP addresses of accesses to the client's account, login attempts, and device information such as the manufacturer, model, operating system, and browser. This information is gathered for the sole purpose of providing assistance with investigating a client's account in the unlikely event that the account is accessed by unauthorised users. Information supplied by some cookies also helps the Company understand how visitors use the website, so that the Company can improve how it presents its content.
The Company's cookies are not deemed dangerous and cannot access any other information on the client's computer.
By using or interacting with the Binary.com website, the client is giving permission to the use of the Google Analytics User ID Feature, which allows Google to capture the client's Binary.com login ID such as VRTC1234 and MT1234. When this feature is enabled, no personally identifiable information other than the client's Binaryinv.com login ID, or other data that can be linked to such information by Google, is shared with or disclosed to Google.
To provide the client with a better experience, some of the services offered by Binaryinv.com may require permission to access the client's cloud storage services, such as Google Drive, to save or load DBot trading strategies. In such instances
The Company may also transfer relevant personal and financial data to any company within the Deriv Group companies. This includes any of the Company's business associates or payment providers within or outside of the EEA, including countries that might not offer an equivalent level of protection of personal data. In all instances, the Company places a contractual obligation on such third parties to offer the same level of rights and protection as stipulated in the GDPR.
The client also has the right to request copies of any personal information that the client has provided to the Company and to request that the Company transmit such information to other service providers.
When the client opens an account with the Company, the Company will request the client's consent for the distribution of marketing materials to the e-mail address that the client provides to the Company upon sign-up.
The client has the right to object to the direct distribution of marketing materials. This can be done by either not providing the client's consent to any marketing material before the service is rendered or revoking it at any point during the service. In both cases, the Company will refrain from distributing marketing materials to the client.
Access to the client's personal data is strictly prohibited, with the exception of key Binaryinv.com personnel and only as needed for the performance of their duties.
If Binary.com is legally required to disclose the client's personal or financial information by law, regulation, or pursuant to the order of a court of competent jurisdiction or a governmental agency, the Company will promptly notify the client, as it deems appropriate, to give the client the opportunity to seek protection for the information. The Company will do so unless legally prohibited. Such required disclosure shall not be interpreted as a breach of this terms and conditions agreement.
The client also has the right to request that the Company copy, modify, or remove the client's personal information as long as such actions do not breach any legal or regulatory obligations that the Company may have.
If the client chooses to close the client's Binary.com account, the client's data will be kept only until the Company's legal and regulatory obligations on data retention are met. The Company will delete the client's data once the applicable retention period expires.
Taking the following measures, the Company is committed to making sure that the client's personal data and transactions are secure:
The Company's website contains links to other websites and may contain banner or icon advertisements related to third-party websites. These websites and their advertisements may submit cookies to the client's web browser, which is beyond the Company's control. The Company is not responsible for the privacy practices or the content of such websites. The Company encourages the client to read the privacy policies of these websites because their practices may differ from the Company's.
The client also has the right to request that the Company inform the client about the personal data that the Company processes about the client and to provide its correction where necessary.